Earlier this spring, one 64-year-old Korean woman tried to enchant a weapon in Lineage worth about 30 million won on the resale market - the equivalent of $28,000 USD. The enchant failed, and the extremely rare "Jin Myung Hwang's Conduct Sword" was destroyed.
The woman contacted NCSoft to replace it, claiming that she had attempted to enchant the sword by accident, thinking it was a different (cheaper) item. According to Kotaku, she explained that she would never have actively tried to enchant the item and risk it being destroyed.
When NCSoft refused, she sued them.
Unfortunately for her, the odds were not exactly in her favor. The court proceedings did not go her way as the woman's gaming log showed that she continued to enchant other items after the sword was destroyed. It was also recorded that she failed to enchant other items as well and purchased an in-game scroll to increase her chances.
The court went on to say that even if she had destroyed the sword by accident, NCSoft has no responsibility to restore it for her.